Hubungan antara Kepercayaan Diri dengan Kemampuan Komunikasi Interpersonal Staff Marketing PT. Starpeak Equity Futures

Abstract

This study aims to determine the relationship between self-confidence with interpersonal communication skill of Marketing Staff of PT. Starpeak Equity Futures. Assuming the higher the level of confidence a person the better interpersonal communication. Conversely, the lower the confidence that a person has, the worse the interpersonal communication. Subjects in this research is marketing staff of PT. Starpeak Equity Futures totaling 60 staff using total sampling technique. The measuring instrument used is Likert scale on self confidence consisting of 30 items and 30 items on interpersonal communication. The analysis result shows the reliability coefficient of self confidence 0.866 and interpersonal communication 0.831. Data analysis using Product Moment correlation with coefficient value rxy = 0,732 with p = 0,000 mean p = <0,050. Coefficient of determinant R2 = 0,535 indicates interpersonal communication of marketing staff can be formed by self confidence equal to 53,5%. In general, the results of this study states that confidence is moderate with the value of empirical average obtained is 67.88 while interpersonal communication is moderate with the value of empirical average obtained 69.62. Based on data analysis, the hypothesis proposed in this research is accepted, there is a positive relationship between confidence with interpersonal communication. This means that the higher the confidence the better interpersonal communication.