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| Issue Date | Title | Author(s) | ???itemlist.dc.contributor.advisor??? |
|---|---|---|---|
| 30-Sep-2021 | Implementasi Metode Fuzzy Servqual untuk Menilai Tingkat Pelayanan Jasa Servis Sepeda Motor Terhadap Kepuasan Pelanggan di CV. Benteng Honda Marelan | Ramadhianto, Fuzi | Hasibuan, Chalis Fajri; Polewangi, Yudi Daeng |
| 14-Jan-2022 | Analisis Kepuasan Nasabah pada Kualitas Pelayanan dengan Metode Fuzzy Service Quality dan Quality Function Deployment (QFD) di PT. Bank Mandiri KCP Medan Citra Garden | Ginting, Yeni Yuswita | Siregar, Ninny; Delvika, Yuana |
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