Please use this identifier to cite or link to this item: http://repository.uma.ac.id/handle/123456789/18263
Title: Implementasi Prinsip-prinsip Good Governance dalam Meningkatkan Kinerja Organisasi Pelayanan Publik pada Kantor Kelurahan Gundaling I Kota Berastagi
Other Titles: Implementation of Good Governance Principles in Improving the Performance of Public Service Organizations at the Gundaling I Village Office, Berastagi City
Authors: Jamil, Bahrum
Lubis, Yurial Arief
Ginting, Aprisca Paska Theresia Br
Keywords: implementasi
prinsip-prinsip good governance
kinerja
implementation
principles of good governance
performance
Issue Date: Aug-2022
Publisher: Universitas Medan Area
Series/Report no.: NPM;188520101
Abstract: Good governance memiliki prinsip yang menjadi kunci dasar dalam pelaksanaan tata kelola yang baik. Pada kantor Kelurahan Gundaling I Berastagi prinsip-prinsip good governance belum sepenuhnya diimplementasikan dengan baik. Penelitian ini bertujuan untuk mengetahui bagaimana prinsip-prinsip good governance pada Kelurahan Gundaling I Berastagi, serta faktor apa yang menghambat terselenggaranya prinsip-prinsip good governance tersebut. Penelitian ini menggunakan metode kualitatif dengan tipe penelitian deskriptif . Sumber data dalam penelitian adalah Lurah, Kepala Seksi Umum, Kepala seksi pemerintahan serta masyarakat. Teknik pengumpulan data melalui metode observasi, wawancara, dan dokumentasi. Teknik analisis data pada penelitian ini yaitu reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa implementasi prinsip-prinsip good governance dalam meningkatkan kinerja organisasi pelayanan publik pada kantor Kelurahan Gundaling I Berastagi belum di implementasikan secara maksimal karena masih terdapat indikator yang belum diterapkan dengan baik di Kantor Kelurahan Gundaling I Berastagi. Indikator prinsip-prinsip good governance yang sudah diimplementasikan dengan baik, yaitu indikator responsivitas, keadilan, akuntablitas dan transparansi. Sedangkan yang belum diimplementasikan dengan baik yaitu indikator efektivitas dan efesien yang mencakup tentang kedisplinan para pegawai dalam melakukan pekerjaan. Selain itu adanya faktor penghambat yang menghambat penyelenggaraan prinsip-prinsip good governance pada Kelurahan Gundaling I Berastagi, seperti: sumber daya manusia dan kurangnya sarana dan prasarana. Good governance has principles that are the basic keys in the implementation of good governance. At the Gundaling I Berastagi Village office, the principles of good governance have not been fully implemented properly. This study aims to determine how the principles of good governance in Gundaling I Berastagi Village are and what fators hinder the implementation of the principles of good governance. This research uses qualitative method with descriptive research type. Sources of data in this study are the Head of Village, Head of General Affairs, Head of Government and the Community. Data collection techniques through observation, interviews, and documentation. Data analysis techniques in this study are reduction, data presentation, and drawing conclusions. The results showed that the implementation of good governance principles in improving the performance of public service organizations at the Gundaling I Berastagi Village Office. Indicators of good governance principles that have been implemented properly are indicators of responsiveness, fairness, accountability and transparency. Meanwhile, those that have not been implemented properly are indicators of effectiveness and efficiency which include the discipline of employees in doing work. In addition, there are inhibiting factors that hinder the implementation of good governance principles in Gundaling I Berastagi Village, such as: human resources and lack of facilities and infrastructure.
Description: 73 Halaman
URI: http://repository.uma.ac.id/handle/123456789/18263
Appears in Collections:SP - Public Administration

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188520101 - Aprisca Paska Theresia Br Ginting - Fulltext.pdfCover, Abstract, Chapter I, II, III, V, Bibliography1.52 MBAdobe PDFView/Open
188520101 - Aprisca Paska Theresia Br Ginting - Chapter IV.pdf
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