Pengaruh Profesionalisme dan Budaya Organisasi Terhadap Responsivitas Pegawai di Kecamatan Namorambe Kabupaten Deli Serdang

Abstract

Improved performance of the bureaucracy in delivering public services became an important semakain issues for immediate attention from all parties. The bureaucracy that has a bad performance in providing service to the public will greatly affect the performance of the Government and the community as a whole in order to improve the competitiveness of a country in the global era. How is the performance of the bureaucracy Namorambe Subdistrict in Deli Serdang district serving the public are considered very good or not is determined by many factors. But look at the configuration of an existing personal circumstances with regard to the existing birokratisasi authors can identify the presence of factor resources and organizational culture. Human resources are inadequate and the bureaucratic structure that is expected to have an effect on the performance of the services performed. This research aims to analyze whether the quality of human resources and organizational culture effect significantly to the responsiveness of public services in district of Deli Serdang Regency Namorambe. Samples taken in as many as 25 accidental people. Data analysis was performed with a binary correlation analysis. The results showed that collectively the quality of human resources and organizational culture effect significantly to the responsiveness of public services in district of Deli Serdang Regency Namorambe. It is evident that the quality of human resources and organizational culture are two important aspects in the terwujudya subdistrict of organizational performance Responsiveness Namorambe Deli Serdang district. Thus, the quality of human resources and the posoitif culture of the Organization as the driving element of success, it will be a good samakin also the responsiveness of public services in district of Deli Serdang Regency Namorambe. In improving the quality of service is need for improvements-improvements on the field of the tasks executed the Government Secretariat Area Deli Serdang district, so that the authorities really understand about the basic tasks and functions, so as to enhance responsiveness to the needs of the public.