Analisis Faktorfaktor yang Mempengaruhi Kepuasan Kerja Karyawan Di Kfc Cabang Asia Mega Mas Medan

Abstract

The study aims to discover the relation and the impact of compensation, communication, and working environment towards employees’ work satisfaction at KFC Asia Mega Mas, Medan. The field study and literature are organized as the means of data collection method. The data technique analysis employs validity and reliability test, classic assumption test, the multiple regression analysis, the hypothesis test, and coefficient of determination through SPSS 19.0 program. Then, the population of the study is 43 personnel of KFC Asia Mega Mas, Medan. In the same way, a total 43 respondents are chosen as the sample size. As a result, the R square value is at 0.276 or 27.6% of employees’ work satisfaction is influenced by compensation, communication, and working environment. Hence, as much as 72.4% are affected by other variables which are not included in the research. The statistic test through multiple regression analysis shows that Y = 19.813 + 0.426X1 + 0.001X2 + 0.382X3. Then, according to the t-test, the compensation variable and the communication variable has a positive impact and significantly influencing work satisfaction with 1.881 > 1.684 and 2.741 > 1.684. For the significance value of 0.05, the F test reveals that Fvalue (4.965) > Ftable (2.61). Thus, it indicates that the hypotheses are accepted.