Analisis Kinerja Pelayanan Terpadu Kabupaten Langkat

Abstract

The era of globalization is Characterized by the absence of national boundaries (boundary-less world) provide opportunities and challenges for all countries. While there are various challenges Organizations to Realize better performance, the which is not only required for the private sector, but the public sector Also required the same thing. The purpose of this study was to menganilisis how the level of performance Integrated Services Office langkat seen from the aspect Responsiveness, Responsibility, Accountability, adaptation, Survival, openness, empathy. The author tries to answer through research using descriptive method, the which describe the facts Obtained through observation, interview and questionnaire. Field findings the authors presented in the form of descriptive writing in the hope it can give an idea of approaching reality. What is happening in the Office of Integrated Services langkat has Described the actual performance in the field. From the results of this study concluded that the performance of the Office of Integrated Services langkat still are relatively Medium, so that still needs to be improved further