Profesionalisme Aparatur Pemerintah (Studi di Kantor Camat Sidikalang Kabupaten Dairi)

Abstract

Public bureaucracy Indonesia has always faced the problem of how to build good and clean governance. Efforts to achieve good governance and correct manner including the implementation of public service that requires basic elements include an element of professionalism of the organizers of government and public servants. As part of the professional apparatus, the government is required to respond to public aspirations into the programs and activities of the organization and also to be able to bring new innovations that aim to facilitate the performance of the organization. Neglect of elements of professionalism in carrying out the duties and functions of government organizations will have an impact on the declining quality of governance and public services. Apparatus professionals are expected to provide good service to the community. Good service has a close relationship with the community satisfaction. This study aimed to describe and analyze the professionalism of personnel in Sidikalang Head Office in carrying out the duties and functions of the organization in a professional manner, especially from the aspect of , responsiveness and innovation, and analyzes the factors that influence the professionalism of personnel at Head Office Sidikalang in developing professional personnel. This study used a qualitative research method where researchers went to the field to examine the object of study and hold a direct interaction with the public to get in-depth information about the professionalism of officials in the District Sidikalatig resulting descriptive data in the form of words written or spoken of the people and behavior were observed. Overall government officials in the District Sidikalang can not accommodate all the hopes and aspirations of the community and create new working methods to get better service, However the District of Sidikalang remain committed and attempted to carry out its duties and functions well.