Pengaruh Pendidikan dan Latihan Terhadap Peningkatan Pelayanan Publik di Badan Lingkungan Hidup Kabupaten Labuhanbatu

Abstract

Environment Agency Labuhanbatu equip employees with the District Education and training though it requires no small cost. But until now there has not been investigated if there was a significant effect of education and training for public service improvement that is based on this background, the authors take the title "The Effect of Education and Training Against the Public Service Improvement District Labuhanbatu Environment Agency". Formulation of the problem is "Is there any influence of education and training to improve public services in the District Environment Agency Labuhanbatu. The purpose of this study was to determine the effect of education and, training to improve public services in the Environment Agency LabuhanBatu district. Benefits of this study are expected to oe used as input rot file departments/ agencies iii the District Labuhanbatu, ini particular the Environment Agency in implementing human resource management model appropriate. The hypothesis of this study is "Education and training have an Influence on the improvement of public services in the District Environment Agency Labuhanbatu". Form is a qualitative research methodology and research location is the Environment Agency Labuhanbatu District. The population in this study were all employees of the District Environment Agency Labuhanbatu. Sample determination technique is non-probability sampling conducted by accidental sampling. Engineering samples of the establishment is open to all employees of the Environment Agency Labuhanbatu District totaling 38 people. In carrying out the data collection and the information required in this study the authors use: 1. Research Library (Library Research); 2. Research Field (Field Research); model of data analysis used in this study is the simple linear regression formula Y =A+ B X1 and to process the data using SPSS version 17.0. Based on test validity and reliability testing we concluded that all of the questions on the questionnaire education and training variables (variables X) as well as the public service variables (variables Y) valid and fit for use. With the classical assumption that consists of data normality test, auto correlation test and test heteroskesdastisitas concluded that the use of simple regression analysis used in this study feasible.