Please use this identifier to cite or link to this item: http://repository.uma.ac.id/handle/123456789/2576
Title: Peranan Humas Terhadap Komplain Pelanggan (Suatu Studi Deskriptif Tentang Peranan Humas PT PLN Persero Wilayah II Sumatera Utara Cabang Medan Rayon Medan Kota, Terhadap Komplain Pelanggan di Kecamatan Medan Perjuangan, Kelurahan Pahlawan)
Authors: Silitonga, Yudas Bin Y
Keywords: peranan humas;komplain pelanggan
Issue Date: 2010
Publisher: Universitas Medan Area
URI: http://repository.uma.ac.id/handle/123456789/2576
Appears in Collections:SP - Communication Science

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068530016_File1.pdfCover675.31 kBAdobe PDFView/Open
068530016_File3.pdfIntroduction1.69 MBAdobe PDFView/Open
068530016_File4.pdfChapter I669.85 kBAdobe PDFView/Open
068530016_File8.pdfReference1.39 MBAdobe PDFView/Open


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